Terms and Conditions

Terms and Conditions

Welcome to FitMatrix. By accessing or using our website, you agree to the terms outlined below. Please read them carefully before placing an order.


1. General

By using this website or purchasing from FitMatrix, you agree to be bound by these Terms and Conditions. FitMatrix reserves the right to update or modify these terms at any time without prior notice. Continued use of the site following changes constitutes acceptance of those changes.


2. Products and Orders

All products listed on our website are subject to availability.
We reserve the right to cancel any order or limit the quantity of any product sold at our discretion.
Prices, promotions, and product availability may change without notice.


3. Shipping and Delivery

Orders are typically processed within one to three business days.
Estimated delivery time is between two and four weeks, depending on your location.
FitMatrix is not responsible for delays caused by customs processing, shipping carriers, or other factors outside our control.
Full details are available in our Shipping Policy.


4. Returns and Refunds

You may return any item within thirty days of receiving your order.
Returned products must be unused, in their original packaging, and in resellable condition.
Refunds will be issued after inspection and approval of the returned item.
Please review our full Return Policy for more information.


5. Intellectual Property

All content on this website including logos, product images, text, graphics, and website design is the exclusive property of FitMatrix.
This content may not be copied, reproduced, distributed, or used without express written permission.


6. Limitation of Liability

FitMatrix shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or this website.
Use of products is at the customer’s own risk and discretion.


7. Privacy Policy

We are committed to protecting your privacy.
Personal information collected during your purchase is used solely to process and fulfill your order.
You can review our full Privacy Policy for more information on data handling and protection.


8. Governing Law

These Terms and Conditions are governed by the laws of Australia.
Any legal disputes arising from the use of this website or our products will be resolved under Australian law.


9. Contact Us

For any questions, feedback, or concerns regarding these Terms and Conditions, please contact our support team directly:

Email
support@fitmatrixstore.com